Coaching Tips for Busy Managers

Most managers are expected to coach their team to achieve desired goals for the company. It is their job to motivate, guide, engage and get their team to perform at the top of their game. Just like a sports coach, in order to succeed, a manager needs to see the strengths, limitations and potential of …

How to Plan Your Company Christmas Party

Christmas is just around the corner and I am sure many of you are busy buying gifts, planning family celebrations and preparing for your office Christmas party. It is a fun and happy time of the year, but for those who are tasked to plan party games, programs, gifts and raffle prizes; it can be …

HR as the Chief Happiness Officer

One of the best advice that I have ever received on leadership is from a long-time client of ours who regularly invest in training for his people. He had a simple philosophy when it comes to people management. He said, “Take care of your people, and your people will take care of you and your …

Simplify Your Work Life

Back in school, many well-meaning teachers told us to study hard and follow all rules. Although there is wisdom in this, I find that people who blindly follow this to the letter tend to work hard and lead a complicated work life because they have not learned how to simplify their work life. “By the …

How to Network for Success

Have you ever wondered why many highly intelligent people do not quite succeed in the real world and why others who did not exactly do well in school would surprise everyone with their success in life? Does a person’s success in life depend on his intelligence or is it pure luck? Being knowledgeable and skilled …

How to Professionalize Your Business Through Human Resources

When business owners and entrepreneurs establish their companies, their main challenge is to survive. This means that they have to focus on sales and cash flow first and foremost to stay in business. Because of this, Human Resource is often placed as low priority. Aside from the initial hiring of people and computing for salaries, …

Transforming Employees Into Passionate Advocates

Do your employees care about your company? Do they believe in your products and services? Do they love working for your company? Or is this just a job for them? If you answered YES to the first three questions, then congratulations. You have a great team in your company. But if you would like to …

World Class Customer Service in the Philippines

I was having breakfast with a trainer one day and she kept on complaining about how bad the service in the Philippines was, in general. She kept on harping about examples of world class service of great American companies and compared them to the service that she gets in the Philippines. I then asked her …

Training Methods for Busy Managers

It would be great if employees can undergo all the types of training but most of the time, company resources are limited: no time, no expertise, no budget. As a result, companies choose the type of training based on what is urgent and important and sometimes, what is only available. But training and more importantly …

Training Programs for Your Company

Busy managers and business owners know that it is important to train their staff so that their employees will know how to work efficiently and perform well in the workplace. Most of the time, however, busy managers do not have the time to train their people as they have other equally important and more urgent …